Our social services focused government departments have recently moved to an Outcomes Model. The Outcomes Model is supposed to result in improved efficiency and greater accountability from service providers. This should mean the government gets better value for its investment. Sounds good in theory. However, in the context of our neoliberal political environment, the Outcomes Model has the potential for social disaster.
Neoliberal governments are wedded to austerity and desperate to reduce social spending. It is couched in other terms, but the purpose for the change to the Outcomes Model is clear; the desired outcome is that people no longer use social services. Continue reading